Dorset Council Waste Services
Food recycling, rubbish and glass collections are taking place as usual. Missed collections can be reported here. Household recycling centres (HRCs) remain closed as trips there are not currently covered by central government “essential travel”. We are busy planning for when restrictions are lifted/relaxed and will re-open HRCs as soon as we can. Street cleansing (inc. bin emptying) is still happening in most areas, if less frequently. If a bin is full, please take your litter and/or bagged dog waste home and put it in your rubbish bin.
Garden Waste Service Resumes
Garden Waste collections have resumed and customers should put their bins out on their usual collection day. New subscriptions are still suspended.
Help Your Collection crew
With people staying at home, there has been an increase in rubbish and recycling at the kerbside. At a time when our workforce is stretched, this can be challenging.
Please note the following ways you can help our front-line waste workers: –
• Make sure your bins are out by 6am on your collection day
• Please continue to put the right stuff in the right bin
• Switch to products with less packaging, such as from glass bottles to cans
• Do not fill any recycling box or bin higher than the top of the box/bin itself
• If you have excess recycling (especially glass), please place it out for collection in a sturdy container that can be easily lifted by one person without the contents spilling or falling out. Do not use plastic bags
• Park considerately, allowing for our vehicles to access your street.
How do I find out about recycling and rubbish collection?
Full details of the service, including the day and type of collection can be found here https://www.dorsetcouncil.gov.uk/bins-recycling-and-litter/bins-recycling-and-litter.aspx
Generally, the collection day is either Thursday (most of Yetminster) or Friday (Ryme Intrinseca)
New kerbside bin collection arrangements
With the need to introduce new safety measures residents are asked to help by changing the way litter bins, litter and recycling are dealt with. You do not need to do anything differently on your collection day. Please put the appropriate bins out as you usually would, but note the following: –
• We will no longer return to empty any missed bins until your next regular collection day. If your bins are missed, please bring them back in. Store your waste safely and put it out on your next appropriate collection day
• We will pick up extra black bin rubbish only if your previous rubbish collection was missed. We will continue to pick up food waste weekly. You can also put out extra recycling provided it is separated correctly
• Do not try to report missed collections to us. Visit the service disruption pages online to check if you are in an affected area
• Remember to crush and flatten items (not glass) before throwing away, as this will help create space in your bins and our collection vehicles. Put your glass box out when it is full
• Please continue to observe public health guidance on handling your waste. If you have symptoms of coronavirus, please double bag your waste and store for 72 hours before placing in your bin or blue sack.
• Wash your hands both before putting your bins out and after taking them back in
• We recommend rinsing dirty rubbish and recycling items before placing in bins to reduce unpleasant odours.
As we have had to redeploy employees to higher-priority services, our street-cleansing, household recycling centres and recycling banks in car parks have also been suspended. Therefore: –
• If you go out to exercise, take your litter home with you, especially dog waste. Street and dog bins are not being emptied on a regular basis. NEVER place household waste in a street litter bin
Household recycling centres (HRC, or ‘the tip’)
Centres are now open but please follow the instructions on how to enter the site
How do I report a pothole in the road?
There is a section of the Dorset For You website which explains how to contact Dorset County Council to report a pothole in the road, a pothole in a pavement or deterioration of the edge of the road. Go to https://www.dorsetcouncil.gov.uk/roads-highways-maintenance/maintenance/road-maintenance/pothole-repairs.aspx If you are reporting an emergency that requires immediate attention, please contact Dorset Direct on 01305 221020 during office hours (8.30am-5pm).
For out of hours emergencies please call 0845 0678 999.